Work should be boring.

Business operating system
for mid-market companies

If your operations rely on heroics, they don't scale. If they change depending on who's doing the work, they break.

Good operations are boring. The drama belongs in your strategy, not in your month-end close.

The numbers

The work, already written down

4,744documented business activities, organised by role, ready out of the box

You don't start from a blank canvas. Every role arrives with the work it owns already defined — keep what applies, change what doesn't, then run it the same way every time.

One platform, twelve apps

12apps sharing one definition of roles, processes and work — nothing re-keyed between them

A proper start

6wkstructured onboarding — roles, processes and data set up with you, then kept living as the business changes

One number to remember

$25per user, per month, every app included — no modules, no tiers

Platform

Most companies don't have a system problem. They have a consistency problem. Twelve apps, one shared language for roles, processes and work — so the best way becomes the only way.

Daily command centre. Meetings, tasks, next steps — in one chronological view.

What it does
  • Calendar, checklists and workflow assignments in one view
  • Surfaces what needs attention now
  • Overdue tasks, upcoming meetings, next steps
Outcome

One place a person opens in the morning. Nothing important lives only in someone's inbox.

Resilient operations are predictable, repeatable, and understandable — and only then scalable.

(01)

Predictable

Same result. Every time.

(02)

Repeatable

The best way becomes the only way.

(03)

Understandable

Clear steps. No interpretation required.

(04)

Scalable

Growth without added complexity.

Solutions

Nobody buys a platform; they fix a problem. A trading partner demands EDI. A new hire has no one to shadow. A process lives in one person’s head. Each solution takes one of those jobs and makes it boring. Start with the one that hurts the most.

All solutions

Events

Recent sessions. Recordings and notes where we have them; the next dates will appear here first.

(Recording)

EDI Without the Ransom Meter: Introducing PINANGA EDI

Traditional EDI vendors use outdated, unpredictable pricing models (charging per partner, document, and message). PINANGA EDI changes that: Flat $1,000/month for full access to 300+ documents (850, 855, 856, 810, etc.) with zero per-transaction fees. Direct ERP integration or an online portal if you don't use an ERP. Watch the Recording Missed the live session? Watch the recording to see a live demo of a purchase order processing automatically between two business systems, learn why retailers require EDI, and see a better way to budget. Interested in EDI? Learn More about it here.

Aug11
(Recording)

Pinanga Tools For Accounting, Sales, Reporting, and More

A recent Pinanga webinar featured a masterclass showcasing a suite of new tools built to supercharge workflows and maximize efficiency within Odoo. Key Highlights Batch Production & Serialization Tool: Tailored for manufacturing teams to process serially tracked production orders in bulk by automating serial number creation, quality checks, and label printing to dramatically cut manual work. Master Data Import Tool: Streamlines data imports into Odoo with built-in validation, error correction, and mapping features, offering a faster and more intuitive alternative for complex datasets. Dashboard Studio: Empowers users of all technical levels to build real-time, AI assisted dashboards using conversational prompts that fetch and visualize Odoo data on the fly. General Ledger Report Tool: Upgrades standard Odoo accounting capabilities by supporting step by step, batch based exports of large datasets alongside advanced filtering, template saving, and flexible export options. The full recording is available to watch for a complete walkthrough of these tools in action.

Apr03
(Recording)

How should teams organize tasks, meetings, priorities, and bring clarity to their day?

A recent live Pinanga masterclass focused on solving the challenge of fragmented work spread across calendars, tasks, projects, and support tickets by improving daily execution, sales visibility, and client collaboration. Key Takeaways Agenda Blenda: The session centerpiece that unifies tasks, meetings, to-dos, and project activities into a single daily plan featuring drag-and-drop planning, adjustable time-block zoom levels, and integration with Odoo and external systems. Sales Tools & Margin Insights: Introduced gross margin analysis capabilities to identify profitable products and customers, alongside a Sales Manager tool that connects multiple ERP systems to streamline quotes and order management. Portal Collaboration with Pathways: Integrates Pathways inside the client portal to give clients real-time visibility into project progress and structured delivery steps, eliminating fragmented communication. The full recording is available to watch for practical walkthroughs and real use cases shared by attendees.

Mar06
(Recording)

Enhanced Execution, Knowledge Mapping, and AI Capabilities

A recent live session highlighted the latest enhancements across Pinanga, focusing on improvements to execution tracking, knowledge management, AI capabilities, and client portals. Key Takeaways Pathways: Now features improved color coded task tracking, clearer dependency mapping, quick filtering, AI generated task descriptions, and an updated health dashboard providing daily snapshots and historical tracking. Atlas & Galaxy: Atlas serves as the core knowledge layer, while Galaxy introduces a visual map of interconnected knowledge structured as linked star nodes. Dale (AI Assistant): Operates with deeper organizational awareness, allowing it to resolve support tickets, deliver structured guidance, and escalate issues when grounded in your organizational DNA. Client Portal & Helpdesk: A customizable portal combining self service support, ticket tracking, flexible branding, vendor management, and structured workflows. The full recording is available to watch for a comprehensive look at these features and live Q&A discussions regarding Pinanga's ongoing evolution.

Feb27
(Recording)

Mastering Pathways in PINANGA

Organizations frequently struggle to deliver projects consistently because rigid plans often fail to survive real-world execution. Led by Nick Foy, this Pinanga Masterclass explores how Pathways bring structure and adaptability to complex work using the Silverdale Implementation Method. Key Takeaways What are Pathways? Dynamic execution flows that move beyond flat task lists to show what comes next, why it matters, and what each phase unlocks. Core Concepts: Explores the differences between guided and unguided pathways, structures delivery across Discover, Design, and Deliver phases, and handles dependencies without relying on brittle static timelines. AI Integration: Uses artificial intelligence to support decision making by suggesting next steps and possible operational outcomes. Operational Impact: Eliminates project failures driven by misalignment and helps teams maintain repeatability while adapting smoothly to change. The full recording is available to watch for live demonstrations and practical insights on mastering project delivery.

Feb09
(Recording)

Mastering Tools in Pinanga: Turning Everyday Work into Repeatable Execution

Organizations frequently struggle with small operational gaps like missing checks, manual handoffs, and unnecessary spreadsheets that pile up over time. This Pinanga Masterclass on Mastering Tools demonstrates how to close those gaps without requiring custom development, complex scripts, or added system sprawl. Key Takeaways What are Tools? Purpose built, context aware utilities that sit on top of core platforms like Odoo, Zoho, and FedEx to support execution and decision making right where the work happens. Real-World Applications: Practical use cases include a Sales Manager tool to streamline quotations across platforms, a lightweight design utility for visual assets, and a photo request tool for construction contractors to submit field images directly into workflows. AI Integration: Leverages artificial intelligence for assisted tool creation, self healing logic, and intelligent suggestions to eliminate repetitive manual friction. Operational Impact: Allows teams to bridge the gap between core system capabilities and actual day-to-day needs, avoiding heavy ERP customizations while keeping execution connected to context. The full recording is available to watch for live demonstrations and practical insights on improving team execution.

Jan30
(Recording)

Why Check-Mate Is the Most Practical App in Pinanga

Organizations often struggle with the gap between long-term projects and reactive daily tasks, leading recurring work to rely on memory and reminders. Led by Founder and CEO Nick Foy, this Pinanga Masterclass demonstrates how Check-Mate manages recurring routines and structured activities through a reliable checklist engine. Key Takeaways What is Check-Mate? A structured checklist engine designed to handle recurring work and readiness checks by using reusable templates that ensure consistent execution and clear ownership. Real-World Use Cases: Practical applications include client onboarding to prevent missed steps, project readiness evaluations before moving forward, managing business travel logistics, and running daily marketing, finance, and operations routines. Operational Impact: Eliminates repeated mistakes, makes recurring work predictable, removes the reliance on memory and follow-ups, and provides verifiable proof that tasks were completed successfully. The full recording is available to watch for live demonstrations and practical guidance on bridging the gap between long-term projects and short-term execution.

Jan16
(Recording)

Mastering ATLAS: Turning Institutional Knowledge Into a Living System

Organizations slowly lose institutional knowledge through disconnected documents, scattered notes, and personnel changes, leading to repeated questions and duplicated effort. Led by Nick Foy, this Pinanga Masterclass explores how ATLAS captures and organizes knowledge as a living system that evolves with the work. Key Takeaways What is ATLAS? Pinanga's operational knowledge layer and internal wiki designed for fast capture and execution rather than static documentation. Frictionless Capture: Utilizes lightweight markdown formatting to allow teams to document insights and decisions quickly while they are fresh. Connected Knowledge Graph: Uses simple bracket references to link articles together, turning isolated notes into a navigable web of related concepts. SenseMaker: Introduces automated proposals that suggest links between related articles, surface emerging insights, and trigger potential actions based on new information. Discoverability & Sharing: Features external and internal sharing, personal favorites for quick access, search capabilities, and upcoming semantic search functionality to understand user intent. The full recording is available to watch for live demonstrations and practical guidance on building a shared organizational source of truth.

Jan12

Articles

Short, practical writing on execution, alignment, and the mechanics of running an organisation on systems instead of heroics.

01

Why Teams Fail Even When Everyone Is Aligned.

Apparent alignment fails when decisions made in meetings are not converted into a durable, shared execution state. Silverdale's experience shows that execution should be managed as infrastructure: use standardized workflow stages and definitions of done, record decisions and exceptions on the work item, and model dependencies with accountable owners. This creates operational memory, exposes blockers earlier, reduces handoff drift, and replaces meeting-based status reporting with a queryable source of truth.

02

Why Most Companies Don't Have a Productivity Problem — They Have an Execution Problem.

The article argues that many companies misinterpret productivity issues as execution problems. Instead of focusing on individual efficiency, organizations should optimize execution by measuring work at the intersections of functions, tools, and systems to ensure reliable outcomes. Insights from Erin Olson at Silverdale emphasize the importance of aligning work processes to achieve true productivity.

03

You Don't Need More Meetings. You Need Better Context.

Organizations often mistake the need for more meetings with the need for better context. Meetings should embed durable context into work processes, reducing repetitive meetings and ensuring decisions are effectively captured and executed.

04

The Hidden Cost of Hero-Run Operations.

The document explores the hidden costs of hero-run operations, where organizations rely heavily on key individuals to maintain efficiency. It highlights the risks of burnout and operational instability when these individuals are absent and suggests capturing operational knowledge and building robust systems to mitigate these risks.

(Pricing) — Starting at

$25per user · per month

Every app, as many users as you need, six weeks of structured onboarding, and the systems you already run — Odoo, HubSpot, Slack, Outlook and dozens more. Optional add-ons like EDI, and larger custom apps, are priced separately and in public; small ones are included.

Get started